HCV Inspection Process

Inspection Process

Imagineers inspects your rental home to ensure it meets the agency’s Housing Quality Standards (HQS). HQS are the minimum standards a unit must meet in order to be assisted under the program. There are five types of inspections conducted by Imagineers:

  1. New Unit Inspection - Conducted when a family submits a request to move to a new unit.
  2. Annual Scheduled Inspection - Conducted on units currently covered under a Housing Assistance Payment (HAP) Contract or on an annual basis.
  3. Reinspection - Annual inspection that failed HQS guidelines and are conducted when violations are cited during the annual inspection and confirmation of completion of repairs are needed.  
  4. Special Inspection - Conducted outside the regularly scheduled inspection at the request of a property owner or tenant.
  5. Quality Control (QC) Inspection - Type of inspection to verify the original inspection by an inspector was conducted in accordance with HQS.

New Unit Inspections

Once a Request for Tenancy Approval (RTA) packet is received and reviewed, a New Unit Inspection will be scheduled.

  1. The owner/landlord will be contacted to schedule the inspection.
  2. The owner/landlord/authorized representative must be present at the inspection.
  3. If the unit does not pass, the inspector will provide the property owner with details of repairs required to pass inspection.
  4. Once repairs have been made, the property owner must contact Imagineers at (860) 768-3373 to schedule a reinspection.

Regularly Scheduled Inspections

Units under a Housing Assistance Payment (HAP) Contract will be inspected annually.

  1. The property owner and program participant will receive written notification of the inspection date and timeframe.
  2. The program participant or authorized representative (18 years or older) must be present at the inspection.
  3. The inspection results will be mailed to the property owner and the tenant.
  4. If the unit does not pass due to a non-life-threatening deficiency, a reinspection will be scheduled within 30 days.
  5. If the unit does not pass due to a life-threatening deficiency, repairs must be made within 24-hours of being notified as well as signing a 24-hour certification form certifying that violations were corrected within 24-hours. A reinspection will be scheduled within 30 days.

Special Inspection and QC Inspection

Special inspections and QC inspections will be scheduled as determined by the .

  1. The program participant will receive verbal notification of the inspection date and time frame and the reason for the inspection.  This type of inspection is done at the property owner's or program participant's request.
  2. The program participant or authorized representative (18 years or older) must be present at the inspection.